Buying With Us

Consumer Code For Home Builders

You have the assurance that our homes are sold with the protection for new-build home buyers that is provided by the Consumer Code for Home Builders.

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Customer Service Centre

For those who have already purchased a new home with Beech Grove Homes, our Customer Service Centre is on hand to support 24 hours a day, 7 days a week.

Report a problem

Should you need to report any urgent or emergency repairs (also known as snagging or defects) relating to your Beech Gove Home, our Customer Service Centre operates a 24 hour, 7 days a week service.

Two colleagues working in a call centre environment

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What would you like to report?

For urgent or emergency repairs please call 0300 1233 585 (option 2) - calls charged at standard network rate. For a list of common problems and how to resolve them please refer to your Beech Grove Home Owner Guide.

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